Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

We deliver our JJ’s to the following countries, among others:

ZONE 1: EU
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland, Czech
republic

ZONE 1: NON – EU
Liechtenstein, Switzerland

ZONE 2: EU
Andorra, Great Britain, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary,
Vatican City

ZONE 3: EU
Bulgaria, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal,
Romania, Cyprus

ZONE 3: non – EU
Albania, Bosnia-Herzegovina, Iceland, Macedonia, Moldova Republic, Montenegro, Norway,
Serbia, Ukraine, Belarus
You can find an exact shipping information for foreign countries here.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We do not charge any shipping costs.

Deliveries to foreign countries:

We charge a flat shipping fee plus additional fees for weight per kilogram for international deliveries as listed in the following:

Within Germany you will not be charged for any shipping costs with each order. However, shipping costs are incurred abroad. If you want to know how high the shipping costs are in each country, you can in the following:

SHIPPING COSTS

Germany:

Here we deliver Germany free shipping for every order. There are no additional costs for you.

Belgium:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Denmark:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

France:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Luxembourg:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Monaco:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Netherlands:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Austria:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Poland:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Czech Republic:

Here are the shipping costs 10.60 € per piece plus 0.85 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Thus, the shipping costs are therefore € 10.60 + € 0.85 + € 0.85 = € 12.30 plus 19% VAT.

Liechtenstein:

Here are the shipping costs € 13.25 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 13,25 € + 1,50 € + 1,50 € = 16,25 € plus 19% VAT.

Switzerland:

Here are the shipping costs € 13.25 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 13,25 € + 1,50 € + 1,50 € = 16,25 € plus 19% VAT.

Andorra:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Great Britain:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Italy:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

San Marino:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Sweden:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Slovakia:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Slovenia:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Spain:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Hungary:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Vatican City:

Here are the shipping costs € 11.35 per piece plus € 0.95 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 11,35 € + 0,95 € + 0,95 € = 13,25 € plus 19% VAT.

Bulgaria:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Estonia:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Finland:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Greece:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Ireland:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Croatia:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Latvia:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Lithuania:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Malta:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Portugal:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Romania:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Cyprus:

Here are the shipping costs 11.45 € per piece plus 1.05 € per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor variety Cocoa Banana 24er boxes: about 2000g. So the shipping costs are therefore 11.45 € + 1.05 € + 1.05 € = 13.55 € plus 19% VAT.

Albania:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Bosnia Herzegovina:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Iceland:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Macedonia:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Moldova Republic:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Montenegro:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Norway:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Serbia:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Ukraine:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

Belarus:

Here are the shipping costs € 14.20 per piece plus € 1.50 per kilogram of goods plus 19% VAT. That is, for example, the weight of the flavor of Cocoa Banana 24er boxes: about 2000g. Therefore the shipping costs are 14,20 € + 1,50 € + 1,50 € = 17,20 € plus 19% VAT.

For deliveries to other countries in addition to those mentioned above, additional costs will be incurred which we are not responsible for and which you are responsible for. These include, for example, costs of transferring money by banks or credit institutions (for example, transfer fees, exchange rate charges and other transaction costs) as well as import duties or taxes (such as customs duties). In addition, country-specific features have to be considered, over which we have no influence.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 – 5 days, for deliveries abroad within 5 – 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.
Accepted Payment options

  • Prepayment via transfer
  • Payment via SEPA direct debit
  • Payment via PayPal
  • Payment via Klarna Checkout (Klarna invoice, Klarna credit sale agreement, instant transfer, credit card, direct debit)

Further details on payment

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

Payment via Klarna Checkout

We offer the following payment options in cooperation with Klarna. Payment is always made to Klarna:

  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued upon dispatch of the goods and sent by email. Find the payment conditions here.
  • Klarna credit sale agreement: With Klarna’s finance service, you can flexibly pay for your purchase in monthly instalments of at least 1/24 of the total amount (however, at least EUR 6.95). Find more information on the Klarna credit sale agreement, including general terms and conditions and the European standard information for consumer credit here.
  • Instant transfer
  • Credit card (Visa/Mastercard)
  • Direct debit

Payment options are provided as part of Klarna Checkout. Find more information and terms of use for Klarna Checkout here. Get more information on Klarna here.
Your personal details will be handed by Klarna in accordance with the valid data protection provisions and the respective information in Klarna’s data protection provisions.
Our bank account:

Our bank details:

Payee: JULIA & JULIEN’S GmbH
IBAN: DE68 3701 0050 0981 8325 07
Contact number: 981832507
BIC: PBNKDEFF
Bank: Postbank

In case of questions, please contact us at the contact details mentioned in the Legal Notice.