PAYMENT METHODS

After placing your order, you will automatically receive a confirmation e-mail and an invoice. Please also check your spam folder for this. When placing your order, you can choose between the following payment methods:

Accepted payment options

  • Prepayment by bank transfer
  • Payment by SEPA core direct debit
  • Payment by PayPal
  • Payment by Klarna Checkout (Klarna invoice, Klarna installment purchase, instant, credit card, direct debit)

More details on payment

When paying by SEPA core direct debit or by SEPA corporate direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit. Please note that you are obliged to ensure that you have sufficient funds in your account on the announced date.

PAYMENT VIA KLARNA CHECKOUT

In cooperation with Klarna we offer the following payment options. Payment is made to Klarna:

  • Klarna invoice: Payable within 14 days of the invoice date. The invoice is issued when the goods are dispatched and sent by e-mail. You can find the billing conditions here.
  • Klarna installment purchase: With Klarna’s financing service, you can flexibly pay for your purchase in monthly installments of at least 1/24 of the total amount (but at least 6.95 EUR). You can find more information about Klarna installment purchase including the general terms and conditions and the European standard information for consumer credits here.
  • Instant bank transfer
  • Credit card (Visa / Mastercard)
  • Direct debit

The payment options are offered as part of Klarna Checkout. You can find more information and the terms of use for Klarna Checkout here. You can find general information about Klarna here.
Your personal information will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s data protection regulations.

PURCHASE ON INVOICE WITH KLARNA

Buying on account via Klarna is very simple: You have 14 days to pay the invoice from the date of the invoice. So you only pay when you have received the goods. So you can shop in a relaxed way, complete your order and check the products in peace at home. You will then conveniently receive the invoice from us by e-mail. You can find the full terms and conditions for purchase on account for deliveries to Germany here. Please only remember to pay your bill at Klarna and not at JULIA & JULIEN’S.

KLARNA PRIVACY NOTICE

In order to be able to offer services such as paying on account with Klarna and its customer portal, Klarna must collect certain personal data. So you provide Klarna with information about yourself directly or indirectly in different ways. For example, if you shop with Klarna in our webshop, Klarna needs to know who you are and where your order should be delivered. Thus, the order can be processed cleanly and possible fraud can be prevented. Klarna also ensures that your personal data is recorded with the greatest possible consideration for your privacy. Klarna has a Global Privacy Office in which data protection experts work. In addition, Klarna has a dedicated customer service team that acts as an extension of their Global Privacy Office and helps you with data protection-related queries. You can find information about Klarna’s compliance with your privacy in their data protection and cookie statement. If you want to know exactly what information Klarna collects about you, you can simply take a look at the chapter “What information do we collect?” On the Klarna website.

Please note that our partner Klarna is an independent payment provider. JULIA & JULIEN’S therefore has no influence on your credit check carried out by Klarna and the possible rejection of your payment. If you are interested in the topic and you have further questions about purchasing on account via Klarna, you can also contact Klarna’s customer service here directly.

PAYMENT BY PAYPAL

When paying with PayPal you will be redirected to PayPal via the PayPal button at the end of your order process. If you are already a PayPal customer, you can simply log in there with your user data and confirm the payment. If you are new to PayPal, you can also log in as a guest or simply and quickly open a new PayPal account and then confirm the payment. Payment is usually received within a few seconds and your order can be processed and sent to you directly.

PAYMENT IN ADVANCE BY BANK TRANSFER

If you have decided to pay in advance by bank transfer, you will receive our bank details at the end of your order and also in the order confirmation. Please note that you also state your order number as the purpose. This allows us to assign your order directly and exclude possible delays. As soon as we have received your payment, your goods will be sent directly. It usually takes 3-4 working days for the payment to be made.

Here you will also find our bank details for SEPA transfers at a glance.

Our bank connection:

Payee: JULIA & JULIEN’S GmbH
IBAN: DE68 3701 0050 0981 8325 07
Account number: 981832507
BIC: PBNKDEFF
Bank: Postbank

PAYMENT BY SEPA BASIC DEBIT SCHEDULE

If you decide to pay by SEPA core direct debit, you authorize us to debit the money directly from your bank account. If you want to pay by direct debit, you will be asked for your account details after placing your order. Your invoice amount will then be debited by us.

Here you will also find our bank details for SEPA transfers at a glance.

Our bank connection:

Payee: JULIA & JULIEN’S GmbH
IBAN: DE68 3701 0050 0981 8325 07
Account number: 981832507
BIC: PBNKDEFF
Bank: Postbank

If you have any questions, you can find our contact details in the imprint.